IT Project Manager with 16 years of full-time IT experience across project management, software quality control, functional consulting, testing, release management and IT service management. Skilled in leading cross-functional teams and managing enterprise and government technology projects.
Skills
Expertise
Extensive experience managing large-scale RTA Dubai government technology projects, including the RTA Portal Project and Smart Vehicles Inspection System, handling PMO documentation, risk/issue management, and stakeholder coordination. Also led an 8-person QC team overseeing functional and non-functional testing, defect management, and release processes using JIRA. Strong background in Agile/Scrum, ITIL, PRINCE2, and software quality assurance methodologies.
Education & certifications
Bachelor's Degree in Information Technology (Software Engineering), Philadelphia University (2000–2004); ITIL Foundation, ISTQB CTFL, PRINCE2, Scrum Fundamentals Certified, PMP course.
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